Even in retail.
As most of you know, I am a GAP Girl. It's just a part-time gig, but I really like it.* My favorite roll is in the fitting rooms, where you will find me most of the time. Making sure that what people are trying 1. fits correctly and 2. looks good on them. If you ask me my opinion (or sometimes you don't even have to ask me to get it) I will always be truthful.
Last night was no exception. A postpartum mom was in looking for a dress. The one she chose had a v-neck, vertical stripe and empire waist. She asked me my opinion and I told her. She looked great! Of course she was unsure as she was self conscious, she even said so. Then another customer came out and complimented her. She was convinced. I jokingly told her I wouldn't lie to a new mom...way too many hormones! And then there were the ladies and jeans. Who doesn't hate looking for new jeans? Men, maybe. I was so excited when I was able to find a pair for a woman who apparently can never find jeans to fit right, and two others that needed help sizing so they looked great. People, it's my job to make you look good!
I suppose I could lie and say something looks good when it doesn't really, but where does that get me in the end? Maybe more sales right then, possibly, but when someone realizes that something doesn't fit correctly and they hate it (or don't love it but were talked into it) they won't be repeat customers and if they do actually return why would they believe us? I know I wouldn't. And frankly, I don't want angry customers randomly coming up to me in the mall cursing me for making them look like crap.
So...if you want some real help and an honest opinion, come and find me. Who knows...I may even tell you to try another store!
*Except for picking up after the slobs who leave things all over the dressing rooms. Seriously people?!? That's just plain rude.
As most of you know, I am a GAP Girl. It's just a part-time gig, but I really like it.* My favorite roll is in the fitting rooms, where you will find me most of the time. Making sure that what people are trying 1. fits correctly and 2. looks good on them. If you ask me my opinion (or sometimes you don't even have to ask me to get it) I will always be truthful.
Last night was no exception. A postpartum mom was in looking for a dress. The one she chose had a v-neck, vertical stripe and empire waist. She asked me my opinion and I told her. She looked great! Of course she was unsure as she was self conscious, she even said so. Then another customer came out and complimented her. She was convinced. I jokingly told her I wouldn't lie to a new mom...way too many hormones! And then there were the ladies and jeans. Who doesn't hate looking for new jeans? Men, maybe. I was so excited when I was able to find a pair for a woman who apparently can never find jeans to fit right, and two others that needed help sizing so they looked great. People, it's my job to make you look good!
I suppose I could lie and say something looks good when it doesn't really, but where does that get me in the end? Maybe more sales right then, possibly, but when someone realizes that something doesn't fit correctly and they hate it (or don't love it but were talked into it) they won't be repeat customers and if they do actually return why would they believe us? I know I wouldn't. And frankly, I don't want angry customers randomly coming up to me in the mall cursing me for making them look like crap.
So...if you want some real help and an honest opinion, come and find me. Who knows...I may even tell you to try another store!
*Except for picking up after the slobs who leave things all over the dressing rooms. Seriously people?!? That's just plain rude.
2 comments:
I was just there! Where were you when I needed you?? :)
Sarah, next time you go, call me!
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